Job Summary:

• Guest Service Team Leaders are essential to the operations of the guest experience at Gadabout SalonSpas and VerVe Salons. Guest Service Team Leaders are ultimately responsible for the total operations of the front desk, the guest service team, hospitality, home care and the total guest experience. 
• Their primary responsibility is to coach, manage and follow through so that the Guest Service team is providing excellent hospitality while fulfilling all systems (home care, save the date, new guests, enthusiastic welcome, gracious goodbye) and operations of the computer system.  
• Guest Service Team Leaders direct and coordinate activities of all guest service representatives and hourly staff. Guest Service Team Leaders understand, implement, follow through and coach all opening and closing protocols, proper SalonBiz use, audits and all systems pertaining to the security of our salon, staff and cash responsibilities. 
• Guest Service Team Leaders are responsible for growing our home care sales, save the date numbers and salon retention (new guests and existing guests). Guest Service Team Leaders are the inventory liaison to the distribution center and ensure shelves are properly maintained. 
• Guest Service Team Leaders are also responsible for hospitality and guest satisfaction as well as guest recovery.  
• Guest Service Team Leaders are required to fulfill all the responsibilities of the role, while following the Gadabout and VerVe behaviors as well as dressing for success in dress code. Professionalism goes beyond the dress code to include looking the part of a beauty professional (professional nails - clean or fully painted, makeup, lipstick, etc)

Job Summary:

Responsible for packing, delivering, inventorying, receiving and stocking retail and professional products in the Gadabout SalonSpas Distribution Center. Assists in maintaing clean and orderly working environment both in salon, in delivery vehicles as well as in the distribution center.

Essential Duties and Responsibilities:

• Accuracy - able to receive, ship, stock and count incoming and existing inventory products

• Works well with numbers and basic mathematics

• Accountability - able to uphold the Gadabout and VerVe Values

• Responsible for safety and operation of equipment and vehicles

• Proper handling of inventory and equipment

• Team Player - friendly and outgoing, enthusiastic with a team oriented spirit

• Able to work well with a small team in a hectic atmosphere

• General computer and telephone skills

Job Requirements:

• Experience in a fast-paced environment and multi tasking

• Excellent (English speaking) communication skills

• Maintain high professional standards of service, appearance and behavior

• Team player with good organizational and interpersonal skills

• Accuracy in details

• PC and Keyboarding skills

• Counting and mathematical skills for counting inventory and fulfilling orders

• Available to work varied shifts including nights, weekends and holidays

• Ability to work independently and as a team.

• Must have the ability to repetitively lift, pull and push 50+ pounds, reach above head height, stand walk, kneel, bend and reach

• Able to withstand fast paced, physically demanding position, in varying Tucson temperatures

• Driving record within MVR policy guidelines required

• Valid Driver’s License required

• Ability to operate a two or four wheel dolly

Benefits:

• Benefits eligible

• Healthcare benefits, dental and vision

• Retirement savings plan - 401(k)

• Income protection plans - Life and Disability

• All products and services offered for employees at a discount

• Closed on Sundays

• Consistent and effective review and development systems

• And many other non-traditional benefits

Job Summary:

EXCELLENT guest service representatives are fun loving, career orientated individuals that have a passion for serving others. Provide EXCELLENT guest service to all Gadabout SalonSpas and VerVe Salons guests. Responsibilities include greeting guests, salon tours, check in/check out, cash handling, promoting services and products, selling add on services, gift certificates and retail.

Essential Duties and Responsibilities:

• Facilitate excellent guest service to enhance the salon/spa experience for the guest

• Save the date for guests and schedule appointments based on specific service time requirements

• Answer incoming calls using the professional greeting in a timely manner

• Utilize effective sales skills to communicate current and ongoing promotional programs, services, packages to guests by demonstrating in-depth knowledge of salon/spa offerings

• Support technicians by managing schedules, handling wait list, and accommodating guests.

• Constant focus on maintaining updated guest files

• Perform general duties as assigned by management in a timely and accurate manner.

• Keep work area organized at all times

• A love for fashion

Job Requirements:

• Reception desk, hospitality, retail, or guest service experience in a fast-paced environment

• Excellent (English speaking) communication skills

• Maintain high professional standards of service, appearance and behavior

• Team player with good organizational and interpersonal skills

• PC and Keyboarding skills

• Able to handle multiple duties simultaneously

• Available to work varied shifts including nights, weekends and holidays

• Previous cash handling experience preferred

• Ability to work independently and as a team.

Benefits:

• Benefits eligible

• Healthcare benefits, dental and vision

• Retirement savings plan - 401(k)

• Income protection plans - Life and Disability

• Leadership education and opportunities

• All products and services offered for employees at a discount

• Closed on Sundays

• Introductory Guest Service rate of pay

• Consistent and effective review and development systems

• And many other non-traditional benefits

Job Summary:

FLEXIBILITY is essential for our key holders. Gadabout is ever-changing and our key holders are committed to helping Gadabout achieve excellence. With a concierge mindset and upholding the Gadabout Values and mission statement, our key holders are fun loving and career orientated individuals. Responsibilities include greeting guests, opening and closing the salon, actively participating in all quarterly GSR education classes and quarterly GSR educator meetings.

Essential Duties and Responsibilities:

• Facilitate excellent guest service to enhance the salon/spa experience for the guest

• Committed to being conscientious of the security of the building-guests and staff.

• Answer incoming calls using the professional greeting in a timely manner

• Utilize effective sales skills to communicate current and ongoing promotional programs, services, packages to guests by demonstrating in-depth knowledge of salon/spa offerings

• Support technicians by managing schedules, handling wait list, and accommodating guests.

• Perform the operations of opening and closing the salon location.

• Perform general duties as assigned by management in a timely and accurate manner.

• Actively participate in all quarterly GSR education classes and quarterly GSR educator meetings.

• Keep work area organized at all times

• A love for fashion

Job Requirements:

• Reception desk, hospitality, retail, or guest service experience in a fast-paced environment

• Smile at every situation and an always positive attitude

• Ability to always say yes and find creative solutions.

• Excellent (English speaking) communication skills

• Maintain high professional standards of service, appearance and behavior

• Team player with good organizational and interpersonal skills

• PC and Keyboarding skills

• Able to handle multiple duties simultaneously

• Available to work varied shifts including nights, weekends and holidays

• Previous cash handling experience preferred

• Ability to work independently and as a team.

Benefits:

• Benefits eligible

• Healthcare benefits, dental and vision

• Retirement savings plan - 401(k)

• Income protection plans - Life and Disability

• Leadership education and opportunities

• All products and services offered for employees at a discount

• Closed on Sundays

• Introductory Guest Service rate of pay

• Consistent and effective review and development systems

• And many other non-traditional benefits

• A friendly, fun, and ever-changing work environment.

Our Housekeeping team is vital to the success of the Gadabout team. They work collectively to ensure an enjoyable and sanitary experience for our guests. Professionalism is extremely important in our housekeeping staff. Maintaining a clean, organized, and comfortable environment for our guests is one of the main functions of this role. Sorting, folding, and putting away laundry is a daily responsibility. Keeping the changing rooms stocked, showers clean, and refreshments organized are all tasks performed by our Housekeeping team.

Hair interns should have received their cosmetology license (1600 hours minimum) from an accredited cosmetology school. Gadabout hires for an internship that includes working within the Gadabout salon locations to help with general salon duties and maintaining the Gadabout experience for each guest. Interns will be working full time, an average of 40 hours per week, in the locations. Once an intern completes the intern program, they can re-apply for a position as a stylist with Gadabout.

Nail interns should have received their nail technician license (600 hours minimum) from an accredited cosmetology school. During the internship interns will be in one of the salon locations helping with general salon duties and helping maintain the Gadabout experience for each and every guest. Interns work full time in the locations. During the time you are in the location, you are learning the Gadabout protocols for natural nail manicures and pedicures. Interns will be asked to use models/employees to practice services.

Massage therapists at Gadabout SalonSpas provide relaxing spa services as well as treatment massages for regular spa guests. We offer many different types of massage services, with ongoing education benefits for CEU classes.

The ideal Digital Marketing Assistant candidate will have an understanding of digital marketing and be able to help us create and maintain our online presence through all venues including video, website, review sites, social media and more. They will also be responsible for providing administrative support to the marketing team, including website design, email design, education manuals, video editing, and other miscellaneous tasks.

Essential Functions

• Digital Presence
• Working in close connection with marketing team to update and collaborate on both Gadabout and VerVe branded websites. Facilitate brand awareness through all online channels.
• Consistently updating, uploading and monitoring websites with current photographs, pricing, content, products and promotions.
• Maintain Retail Sales goals for onlines sales
• Support future vision for online presnce development through blogs, vlogs, third party shopping websites, seo, etc. Support Brand Representation with online review sites.
• Working closly with marketing team to design, develop and send weekly and automated emails. Monitoring promotional pop ups and understanding seasonal changes.
• Support Marketing team on social media channels including internal Facebook, Instagram pages.
• Provide additional administrative support to the marketing and education team, including attending/scheduling meetings, managing social calendars, responding to emails and updating in salon digital content
• Developing and gathering content to post within the salons for back room TVs, Nail TVs, Wet Lounge TVs, etc. .
• Guest Experience / Operational Support
• Working with operations team to support in salon scheduling of services with online booking.
• Supporting, researching and helping to implement/create text platform for guest communication
• Creating, updating and maintaining locations pages and contact us pages including live chat for guest communitation
• Developing how tos/manuals for all technology devices used within salons including, Salon Biz, Microsoft Teams, Trello, etc.
• Educational Support
• Edit video content for education materials, reels and other internal purposes.
• Meeting with and supporting the education of Instagram Ambassadors in salon to ensure their content meets the standards of the brand and supports our brand identity
• Working with Directors of Education for Editing, uploading and creating content for Online Education platform Thinkiffic - all departments

Proficiencies

• Should be competent and comfortable using Mac Computers, navigating most Adobe programs and eager to learn salon specific software including SalonBiz, Shopify, Privy, After Effects, InShot, Optisigns, Thinkiffic, AI platfroms and technology, Sure Tint and other company directed software for business practices, communication and creating/maintaining trackers
• Desire to learn Gadabout and VerVe’s menu of services, technical protocols, and all home care offered.
• Attend all Leadership Academy classes offered